From inbound voice and chat to lead generation and IT staff augmentation, our trained agents become an extension of your brand — friendly, fast, and focused on outcomes.
Support team that delights
Every engagement is tailored — but here's the core scope you can expect.
We obsess over the details that actually move metrics — speed, security, clarity, and care.
Empathetic, well-trained agents who actually solve problems.
First responses in under 60 seconds on chat, under 30 on voice.
For sales workflows, agents are trained on your product, ICP, and offers.
QA scoring, call review, and continuous coaching every week.
A predictable, transparent path with regular checkpoints so you always know where things stand.
Map volumes, channels, languages, KPIs, and tooling.
Build playbooks, scripts, and product knowledge base for agents.
Pilot with a small team, measure, refine, then scale up.
Weekly QA, monthly reviews, and continuous improvement.
Flexible packages built around your stage, scope, and budget. Every plan includes a dedicated point of contact.
1–2 dedicated agents, business hours.
Round-the-clock multi-channel coverage.
Skilled tech talent on flexible terms.
Tap a plan to see exactly what's included and how it stacks up. Every line item, side by side.
Round-the-clock multi-channel coverage.
| What's included | |||
|---|---|---|---|
| Voice or chat | |||
| 1 language | |||
| CRM / ticketing setup | |||
| Weekly QA scorecard | |||
| Monthly reporting | |||
| Up to 10 dedicated agents | |||
| Voice + chat + email | |||
| Multi-language available | |||
| Real-time dashboards | |||
| Daily QA + weekly coaching | |||
| Dedicated team lead | |||
| Developers, QA, designers, VAs | |||
| Full-time or part-time | |||
| Vetted & onboarded by us | |||
| Direct integration with your team | |||
| Replace or scale anytime |
Need a custom mix? We tailor every engagement — ask for a custom quote.
English and Bengali by default. Hindi, Arabic, and other languages available with notice.
Yes — we work in your tools (Zendesk, HubSpot, custom CRMs). We can also recommend and set one up if needed.
Every agent is QA-scored weekly on real conversations. Coaching plans are built into every engagement.
A pilot team can be live in 2 weeks. Full 24/7 desks typically take 4–6 weeks to fully ramp.
Share your goals — we'll respond within 24 hours with a clear plan, timeline, and price.